Over charged for long distance calls

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I'm a Participant Level 1
I'm a Participant Level 1

Over charged for long distance calls

I have1000 minutes of long distance calls, Fido says I called 1362 minutes which is impossible. I never call this much time, what is the solution for this situation?

Accepted Solution

Re: Over charged for long distance calls

Hi @shafi85ktl,

 

Welcome to the Fido community!

 

You can download your invoice details and you will see exactly what you were charged for, you can learn ho to save/print your invoice details here.

 

After reviewing your invoice details and if there are any discrepancies you can reach out to customer support and they can further assist you.

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I'm Qualified Level 1
I'm Qualified Level 1
Solution

Re: Over charged for long distance calls

Hi @shafi85ktl,

 

Welcome to the Fido community!

 

You can download your invoice details and you will see exactly what you were charged for, you can learn ho to save/print your invoice details here.

 

After reviewing your invoice details and if there are any discrepancies you can reach out to customer support and they can further assist you.

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