No call backs

[Bong12]

Tried to get hold of live agents to discuss current plan. Scheduling a call back time but doesn't work.  Please HELP!!!'

[Ray_A]

Good luck my friend!!!.  I am just having a very frustrating chat with an online cust.rep right now because I was given a callback link for a voice call but when i tried to set-up a time it said: "No callback time is available".  Trying to reach a real person via voice is an experience in frustration with FIDO.  Decided to cancel all of my accounts with them. I simply can't take this BS anymore!.

[FidoStephane]

Hi there, 

The call back feature is currently unavailable. To speak with a live agent, simply select "5" in the IVR when calling 611 from your Fido. 

Here are alternate methods to reach customer support: fido.ca/contact