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Negative balance on Fido bill

HeewonYoon
I'm a Participant Level 2
I'm a Participant Level 2

Hi, my name is Heewon Yoon and recently I cancelled my fido plan so there is a negative amount, $38 in my account and I want to request the refund of my balance to my bank account. Please reply me if you have done it. Also, If it is going on the process, then how long does it take to be sent back to my bank account?

2 REPLIES 2

FidoAnthonyZ
Moderator
Moderator

Hello @HeewonYoon,

 

Once your final bill is released, if you have a credit balance in your account, a cheque will be mailed to you 2 to 3 weeks after the release of the bill.

 

Let us know if you have any other questions.



sachinpatil1589
I'm a Participant Level 2
I'm a Participant Level 2

Yes My last bill was released