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Account holder can't view bill

qorrmaska14
I'm a Participant Level 1
I'm a Participant Level 1

Hi i want to check bill and change the date plan 

but only account holder can do

before i try to do apply that but not working

seriously i want to get support this **bleep** happene 

if not changed this happen, I'll think other options 

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Qorrmaska14,

 

  Welcome to the community!

 

  It's possible that you selected subscriber rather than account holder when you registered for My Account. You would need to contact customer service to change your account status. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they'll also be able to access your account.

 

Hope this helps 😀

 

Cheers