Negative balance on Fido bill

[HeewonYoon]

Hi, my name is Heewon Yoon and recently I cancelled my fido plan so there is a negative amount, $38 in my account and I want to request the refund of my balance to my bank account. Please reply me if you have done it. Also, If it is going on the process, then how long does it take to be sent back to my bank account?

[FidoAnthonyZ · Accepted solution]

Hello @HeewonYoon,

Once your final bill is released, if you have a credit balance in your account, a cheque will be mailed to you 2 to 3 weeks after the release of the bill.

Let us know if you have any other questions.

[sachinpatil1589]

Yes My last bill was released