I have been on the phone with fido for almost 2 hours today... 2 different phone calls, because it will not let me add this talk and text plan to one of my lines. Eligible for this line for $20 so I don't understand. The man I am speaking to is telling me I'm not qualified for the $5.00 per month discount... why are you not honouring your prices posted online?
Welcome to the Community
I'm sorry to hear that our agents were unable to help you take advantage of a promotion you saw online. Just to confirm, did we resolve your situation?
If not, could you please share some details so we can better assist you:
Any screenshot would help as well, if you have one handy. Let us know!