December 2019
December 2019
Hello Vin05,
Welcome to the community!
As mentioned above, phone number spoofing is an all-too-common problem that affects everyone -- both receiving calls from spoofed numbers as well as having one's phone number spoofed. Hopefully, the new measures (STIR/SHAKEN) to be introduced will help reduce nuisance calls.
However, you might also consider a possibly more sinister issue. While it is certainly possible that spammers/scammers spoofed your phone number, the likelihood they spoofed your number to call someone you know seems less likely. Is it possible your phone has been infected with a virus or has malware? Some viruses/malware make calls or send messages to people in the infected phone's contact lists (see here). If you don't already use a anti-virus/anti-malware app, you might consider getting one to verify your device has not been tainted.
How did you check your Fido call record? I don't believe My Account would be able to provide call details until after your billing cycle.
Hope this helps 😀
Cheers
December 2019
Hi @Cawtau ,
I don't think my phone is infected with some virus or malware. To check recent call log I just called up FIDO and asked them to check my call log from their system. The FIDO call logs didn't indicate any outgoing calls during the time frame I requested.
December 2019
Hello @vin05,
Just checking in, did you verify the links or tried the steps proposed by @KAPABLE-K and @Cawtau ?
Please let the Community know!
December 2019
Hello @vin05,
What I suspect is happening here is that your number is being spoofed by scam/telemarketing callers. It's happening to everyone at this time there is nothing we can do to stop this from happening, but the carriers are working on a way to eventually combat these number spoofing.
You can read more about it here.
December 2019
December 2019
Hello @vin05,
While the odds of your number being spoofed to call someone you know might be slim it is still likely.
I was actually reading an article regarding this that happened to a lady in Windsor, you can read that article here.
But as an extra precaution, you can always run a virus scan if it makes you feel better.