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Last payment after cancellation

I'm a participant level 1
I'm a participant level 1

Hi, I'm Yuka.

I have cancelled my plan a month ago but I still have my last bill to pay. Somehow on my account it says that my balance is $0.00. How can I pay my last bill properly?


Former Moderator
Former Moderator

Hey @YukaCoconut ,


You should still be able to make your payment online on your account even if the balance show $0.00 🙂

(the system might mention that you are making an overpayment, but you can still proceed in your current case)


If you closed your account completely, it might take a bit of time for the info to update online, but the payment should be received and applied to your account.


I hope this helps!