Last payment after cancellation

[YukaCoconut]

Hi, I'm Yuka.

I have cancelled my plan a month ago but I still have my last bill to pay. Somehow on my account it says that my balance is $0.00. How can I pay my last bill properly?

[FidoCharles]

Hey @YukaCoconut ,

You should still be able to make your payment online on your account even if the balance show $0.00 🙂

(the system might mention that you are making an overpayment, but you can still proceed in your current case)

If you closed your account completely, it might take a bit of time for the info to update online, but the payment should be received and applied to your account.

I hope this helps!