Return waybill

Return waybill

Return waybill

k98
I'm a Participant Level 1
I'm a Participant Level 1

Return waybill

I have been waiting over a week for my return waybill to return the Pixel 5. Well within my 15 days as of the first call. 

 

Now three calls later - over 4 hours total - speaking to different reps and still nothing.

 

I have a reference number, what's taking so long? I was told within 24 hours each time. Where is my waybill? The phone is now backordered, don't you want it back?

2 REPLIES 2
FidoNick
Moderator

Hey @k98!

 

Did you check your e-mail and junk e-mail as suggested by @NaliniR?

 

Keep us posted. 



NaliniR
I'm Qualified Level 1

Hi @k98,

 

Did you check your e-mail usually they e-mail the return label, check your spam folder and see if it is there.