I have phoned Fido to inquire about one of my payments of $148.08 on May 31st, 2017. After my inquiry, I went on to pay my phone bill of $148.08 on May 31st, 2017.
I look at my bank statement online today and saw two posts as stated below:
May 29, 2017ROGERSWL 1TIME
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Rogers is Fido's parent company, so it is normal for you to see that on your bank statement.
Just to clarify, did you make the payment yourself or was it withdrawn from your credit card automatically?
Thanks for your reply. I made the May 31st payment myself. The other one was a request on my online bank statement last night. Today, I went back on and found that the May 29th charge is gone. I suppose the solution fixed itself.
I went to check my online bank account today and discovered the charge for May 29th is gone. I suppose my bank removed it? The solution fixed itself. I didn't sign up for automatic payment.
May I ask why my charges are now changed to "Rogers"? It used to be called Fido on my bank statements.
Thanks for your help. 😃
That's definitely odd, did you get to verify with your bank if it is connected to a specific account number with Fido or Rogers?
Was this an amount that was charged and refunded automatically or is still missing from your bank account?
Let us know when you get the chance.
Hello! i am facing the same issue.
POS Purchase OPOS ROGERS/FIDO BILL 888-7 for 148.85$
I did NOT made this buy or subscribed to this service.
Fido i demand you cancel this service and refund me this money that has been taken from my bank account