Incoming Overseas calls

Incoming Overseas calls

Incoming Overseas calls

SOLVED
Pearl2
I'm a Participant Level 1

Incoming Overseas calls

Hi,

 

Do I pay for incoming overseas calls?

 

I have Canada Talk & text and and Canada international texting paid by the month.

 

Thanks

 

Pearl2

Accepted Solution

Re: Incoming Overseas calls

Solved by Senior MVP Senior MVP

Hello Pearl2,

 

  Welcome to the community!

 

  What type of service do you have -- pre-paid or post-paid? When you refer to Canada Talk & Text, does it include Canada-wide calling?

 

  Incoming calls from any destination (domestic or overseas) do not incur long-distance charges, assuming your plan has Canada-wide calling. However, all incoming and outgoing calls are considered airtime. If your plan has a limited number of minutes, any overage usage (incoming or outgoing) would be charged pay-per-use rates.

 

  If you have an older plan which only includes local or Provincial calling, long-distance charges may apply depending on the situation. In addition, you should note that using services outside of Canada would be considered roaming and charged appropriately.

 

Hope this helps 😀

 

Cheers

 

View solution in context
1 REPLY 1
Cawtau
Senior MVP

Hello Pearl2,

 

  Welcome to the community!

 

  What type of service do you have -- pre-paid or post-paid? When you refer to Canada Talk & Text, does it include Canada-wide calling?

 

  Incoming calls from any destination (domestic or overseas) do not incur long-distance charges, assuming your plan has Canada-wide calling. However, all incoming and outgoing calls are considered airtime. If your plan has a limited number of minutes, any overage usage (incoming or outgoing) would be charged pay-per-use rates.

 

  If you have an older plan which only includes local or Provincial calling, long-distance charges may apply depending on the situation. In addition, you should note that using services outside of Canada would be considered roaming and charged appropriately.

 

Hope this helps 😀

 

Cheers