IOS IKEv2 VPN over LTE does not work anymore

[kris2k]

I’ve read the recent posts about people affected by usage NordVPN complaining, but in my case, it’s my personal network and my internal users.

I’ve ran through the preliminary details and it appears that the phone is initiating a direct IPV6 tunnel that’s superseding the device’s routing table and not allowing the device to use the IPv4 or IPv6 gateways provided by the VPN tunnel (our IPSec tunnel is dual-stack) which are provided by the device’s routing table.

What’s up with this?

Any recommended IOS profile tweaks to push down?

[FidoRachel]

Sending you a PM in a bit, we'll be happy to help @dsjohnston! 

[FidoValeska]

Hey @robert80n! 

Welcome to the community! 

I'm not sure I understand your question. 

You would like to unlock a non Fido phone? 

Also, did Fido provide that master ticket? 

Let me know! 

[robert80n]

need to unlock my phone so that i can use 3G, i have a master ticket PT0555378 if that anwsers anythin 

[DomGravel]

Hi , I’m having the exact same issue.  

Can I please get assistance via PM?

Thanks!

[FidoJulien]

Hey @DomGravel

We sent you a PM already.  You just need to reply and we'll continue with you there! 

Talk to you soon

[clegasse6280]

I have the same problem, it is impacting a payment application that our company is using.  Can someone contact me to solve this issue ?  Thanks,

Christophe

[FidoJulien]

Hey @clegasse6280

Welcome to the community

I'll be sending a PM your way so we can take a look at this.

Talk to you soon!

[ek66]

Hi, I also have found this issue.

I have 2 iphones, one on Fido and another on Telus with exact same applications and setups.

From several days, on Fido LTE/3G, both OpenVPN and IKEv2 VPN's connections do not work anymore.

The phone connects to VPN but it fails to web browse (by Safari) sites like google.ca.

There is a big mess on current ipv6/ipv4 Fido implementation.

Please resolve it!

[gervais]

salut jait meme probleme contater moi

[FidoJulien]

Salut @gervais

Bienvenue sur la communauté

Je vous envoie un message privé à l'instant pour qu'on regarde ça ensemble.

À tout de suite!

[Peanut206]

Bonjour!

J’ai exactement le même problème... Est-il possible de me contacter afin de régler la situation s.v.p? Merci!!

[FidoNick]

Salut @Peanut206!

Je vous envoie un message privé!

[NA-CRA]

I'm having the VPN connection issue as well. Can I get some help with it?

[FidoCharles]

Hey @NA-CRA

Welcome to the Community!

We'll send you a PM on here to check that out with you

[Ga5]

Au sujet du ticket maître IOS IKE v 2 VPN overLTE does not work anymore

I have similar problem, please contact me by private message to set the problem thanks. 

[FidoThomas]

Hey @Ga5, welcome to the Community!

We had to move your other post since it was a duplicate

You're at the right place for help.

We'll send you a PM, talk to you soon!

[FidoAmanda]

Hey kris2k!

Are you able to try the connection on another network? Does it work when you're connected to wifi?

Let us know!

[kris2k]

Of course; via WIFI, VPN works flawlessly.

I’m unable to ping the next-hop VPN-encrypted gateway either via IPv4 or IPv6 when I’m on LTE.

A tcpdump from the firewall side reveals no packets entering the tunneled interface from the mobile device.

[FidoAmanda]

Let's take a closer look at that together. 

You'll have a PM coming your way shortly.

[MonetE419]

Hello，

I think I may have the same problem, could you help me?

Thank you，

[FidoKija]

Hey there! I'll be glad to take a closer look with you. 
 

Sending you a private message your way!