I am not able to receive text from translink number 33333...

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I'm a Participant Level 2
I'm a Participant Level 2

I am not able to receive text from translink number 33333...

I am not able to receive text from translink number 33333... Does anyone face the similar issue. Incoing and outgoing text to other numbers are working fine

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Re: I am not able to receive text from translink number 33333...

Hey @amaski!

 

I took a look and 33333 for Translink is an official Shortcode so it should definitely be working.

 

How long has this been going on? Is there an option for them to call you with the code instead of the text?

 

If it continues to not work, please contact us so our team can check! If you prefer, we can also PM you here on the Community, just let us know.

 



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I'm a Participant Level 1
I'm a Participant Level 1

Re: I am not able to receive text from translink number 33333...

Me too!! I really want to fix this

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I'm a Participant Level 2
I'm a Participant Level 2

Re: I am not able to receive text from translink number 33333...

I already contacted multiple times but no fix yet.

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Re: I am not able to receive text from translink number 33333...

Hey @Phabi and @amaski!

 

That's definitely odd, have you spoken to our tech support regarding this? @amaski, you mentioned contacting us already, was it tech support you spoke with?

 

Let us know as it would have to be looked into in detail. If you each prefer we send you PMs here on the Community we can do that too, just keep us posted Smiley 



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