Cannot access bill as account holder

Welcome to the Community!

This is THE place to find answers, ask questions and share advice. Register now to join the conversation!

We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.

JOIN THE COMMUNITY
WRITE A POST

Cannot access bill as account holder

Cannot access bill as account holder

Lovepreet5
I'm Back
I'm Back
March 2020
March 2020

Cannot access bill as account holder

I m not able to view my bill as it shows that only primary account holder can view the bill but I'm only the primary account holder

0 Likes
1 REPLY 1
KAPABLE-K
MVP MVP
MVP
March 2020
March 2020

Hello @Lovepreet5,

 

Welcome to the community!

 

This is because when you registered your email it was set up as a subscriber and not the account holder.

You will have to use a different email and register again making sure to choose that you're the account holder. 

 

If you do not have another email to use then just send a message to @FidoSolutions here in the community and a moderator can help you fix it.



Discussion stats
  • 1 reply
  • March 2020
  • 306 views
  • 1 like
  • 2 in conversation
Start a Discussion