How to cancel Fido Roam

[Lodina]

Hi I want to cancel my roaming 

[Baldev]

hye

[Cawtau]

Hello Baldev,

  Welcome to the community!

  Would you like assistance with cancelling Fido Roam? As FidoAlex noted in the solution below, you would need to contact customer service.

Hope this helps 😀

Cheers

[FidoAlex · Accepted solution]

Hey @Lodina, welcome to the community, Alex here! 

If you want to opt out of Fido Roam, you'll just need to contact our customer service and we'll be able to do that for you, that means that you will be on a pay-per-use basis. However, if you want to completely block roaming on your line, we'll have to add a specific block on your number so make sure to mention it when you speak with one of our representatives! 

You can reach out to us through many different ways, just take a look here! 

[coolspot]

Hi @FidoAlex 

I reached out to customer service and the agents are not familiar with how to do a complete roaming block. They're only aware of disabling Fido Roam...

[Cawtau]

Hello again,

  I replied to your other post here.

Hope this  helps 😀

Cheers