January 2016
March
I want to activate my sim card
March
Hey there @Bansalraghav605
Welcome to the Community
If you're looking to swap your old SIM card with a new one, you'll find all the steps in the solution of this thread.
Hope this helps!
February
How to activate my sim
February
November
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April 2021
Hi @Baljitkaur
How to activate a sim when I am adding a second line? update option seems to be only for the same number.
May 2021
Hey @sreza22
When adding a second line to your account, you'll receive a brand new, already active SIM card!
You won't need to activate it manually.
Hope this clarifies!
April 2020
Very helpful thank you. I had no idea how to do it just by following links on the fido website.
December 2018
goto the fido store to activated, that way if any problems can be fixed.
December 2018
Hi can you activate my new SIM card
September 2019
I am can't seem to active my new SIM card
September 2019
Hey @Gohopalong1,
Welcome to the Community
What happens when you try to activate it? Is there an error message on your side and if yes, what's the error?
I would suggest clearing the cache and cookies of your browser or try a different browser to see if that helps.
Keeps us posted!
December 2018
Hey @Baljitkaur
SIM cards for monthly accounts can only be activated on Fido.ca via MyAccount or in a Fido store. For prepaid accounts it can only be done in a store.
To do it on Fido.ca, sign-in to your account. You'll first be redirected to your Account's Overview. From there, click on Show all lines (if you have multiple lines) > Select your phone number from the list > Click on View Usage & Manage > Scroll down to Quick Actions > Click the link Update SIM Card.
Keep in mind that for a postpaid account, if you do not have the old SIM Card number then activation on Fido.ca will not work. You must pass by a store to activate your SIM card.
Hope this helps! 😀
***Updated on June 24th 2021***
December 2018
can anbody have an idea how to activate a simcard, i don't have the old sim card number can anybody please help me to activate new sim asasp..!!
thanks
December 2018
Hey @Maulikk! I moved your post here as it deals with the same topic.
If you do not have the old SIM Card number then activation on Fido.ca will not work. You must pass by a store to activate your SIM card.
Hope this helps
December 2018
Hi
November 2018
how do I update my sim card, I got a new sim card
November 2018
Hey @myphone143,
I moved your post to this thread since the answer to your question can already be found here.
August 2018
I.m trying to update SIM card. I took a number directly from the card. It says this is not a Sim associated with your phone. Please help.
August 2018
Hey @Julia081989
Welcome to Fido Community
I have moved your post in this thread as it deals with the same topic.
Hopefully you'll find the answer here.
If you still need help with that, you can contact us and we'd be happy to update it for you.