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High Bill Charges

noahwright
I'm a Participant Level 1
I'm a Participant Level 1

When I went into store I agreed to paying $25.67 per month for my phone. When I log into my account my bill shows $40.67. 

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @noahwright,

 

Welcome to the community!

 

Is the actual bill total higher than what it should be? Usually, if you get a discount on the device financing the amount does not actually change you still pay the full amount but you receive the difference as a bill credit that gets applied to your plan.

 

If this is not happening I would suggest you refer to the contract you would have gotten from the store and then go back if there are any discrepancies.