I bought a home internet bundle more than a month ago and still have not received the $50 Best Buy gift card that came along with it. My pending date shows 0001-01-01 and is still under “review”. I have tried contacting both the customer service line and even Best Buy, but no one has given me any guidance to when I will be receiving it.
I have yet to receive the promo gift card with my home internet student package???? I have contacted Fido several times and had no luck with receiving my gift card. My order status is pending it’s been months
I signed up for the promo in August and have been waiting for it ever since. I have contacted customer support 4 times about the issue, and each time the issue just gets 'escalated to the support team'. The promo was supposed to be distributed within 7 days of signing up, but it has been 81 days now and I still have not received it.
I am beginning to think that this wast just false advertising or a hoax by Fido, to reel in students and hope that they don't have enough free time to actually question why there is no gift card.
Now wishing that I choose another ISP that actually follows through on their promotions to students.
Hi @FidoDaniela ,
I am in a similar situation where my home internet was supposed to come with a $50 Best Buy gift card. I was wondering how I register for the offer? Or is it something that is automatically processed?
A further question I have, is will I receive the gift card through the mail or through email?
Thank you for the help!
After your services are installed, you should have received an email within 7-10 business days to register to receive the gift card.
Here's the link in question to receive the gift card: https://www.myfidopromotions.com/
You should receive the card within 5 business days afterwards by email.
Now I’m unable to view the promotions lookup, it’s giving me an error with a bunch of code on the page. Just wondering why this is occurring and when can I expect the gift card? It’s been almost 2 months