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Great service from Fido!

AndGorHey
I'm a participant level 1
I'm a participant level 1

I joined Fido two months ago and choose Fido over other mobile providers due to a slight edge in price. I was very happy with the transition from Shaw Mobile (which is basically useless). Fido's social media agents walked me through the transition process on Twitter. A few days ago I had an issue and struggled to get through to a Fido agent all day. They are very busy during the Black Friday sale! I finally got through early the next morning on chat. Harmandeep made the resolution to my problem quickly and thoroughly. I'm very impressed!

1 REPLY 1

FidoSaira
Moderator
Moderator

Hey @AndGorHey

 

Welcome to the Community!

 

Thank you so much for your kind feedback. It means a lot to us! If you have time, feel free to send us a private message @FidoSolutions and we'd be happy to forward your feedback to Harmandeep. I am sure they'd love it! 😊