I joined Fido two months ago and choose Fido over other mobile providers due to a slight edge in price. I was very happy with the transition from Shaw Mobile (which is basically useless). Fido's social media agents walked me through the transition process on Twitter. A few days ago I had an issue and struggled to get through to a Fido agent all day. They are very busy during the Black Friday sale! I finally got through early the next morning on chat. Harmandeep made the resolution to my problem quickly and thoroughly. I'm very impressed!
Welcome to the Community!
Thank you so much for your kind feedback. It means a lot to us! If you have time, feel free to send us a private message @FidoSolutions and we'd be happy to forward your feedback to Harmandeep. I am sure they'd love it! 😊