Great experience

[BillB]

I just wanted to give some positive feedback for an amazing experience I just had with a chat rep. I needed to cancel my home phone service to help out with financial circumstance from not working right now and instead was offered the service for free for the next 2 years to help out during this time and will have a second number still just incase of an emergency.  The rep was amazing friendly and super helpful.  I just wanted to share something good during this craziness. 

[FidoPhilippe]

Hey @BillB! Philippe here. Thanks for sharing your first post.

I'm thrilled you received such a great service! Please let us know if we can send you a PM, so we can properly reward this rep.

Thanks!

[BillB]

Sure if there is something else I can do to make sure she is recognized that's  great. We could use a little more positive vibes right now 

[FidoPhilippe]

Thanks! I'll send you a PM shortly.