Hello! I was wondering if Fido has an ETA on allowing VoLTE for the Pixel/Pixel XL on its network? Google pushed an update in early December enabling VoLTE support, however Fido seems to be lagging with enabling the service for a few devices, including the Pixel/Pixel XL. Any chance Fido will throw us a bone?
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so my friend just bought a Note 8 directly from samsung's website and VoLTE and wifi calling is working with it even though it didn't go through Fido and he didn't need to tell Fido he has the phone or get the IMEI added to anything
How is it that Fido is able to determine that phone is allowed on VoLTE and provision it but not the Pixel XL even though it's running the same build number and software as the ones Fido sell?
I'm pretty sure the Pixel is provisioned for VoLTE as well since when you go into Settings > Network & Internet > Mobile network you see that Enhanced 4G LTE Mode is an option on there and is enabled and if you dial *#*#4636#*#* and then select Phone information it says VoLTE Provisioned is true
Only thing I think I'm not seeing is the IMS Status on it says
IMS Registration: Not Registered
Voice over LTE: Unavailable
Is it possible that this mean my phone is all provisioned and able to access VoLTE but something on my account with Fido isn't enabled or disabled properly so I can't get on it?
You said "at this time" does that mean this is something that can be done later?
I also don't see why you can't just auto provision every phone on the network that supports it. The phone already detect that it's on the Fido network so it updates and install the Fido version of the OS. Can't Fido on their end detect if the phone supports VoLTE and provision it?
Also, are you sure the phone isn't provisioned?
Like I see the Enhanced 4G LTE Mode checkbox enabled
If I go into the Phone info setting by typing *#*#4636#*#* into the dialer it shows VoLTE provisioned
just video calling and wifi calling isn't provisioned
IMS status shows IMS registration is not registered so VoLTE isn't available
this actually leads me to think the phone is provisioned but the Fido network is just denying access to VoLTE
That actually makes it less clear. On this thread it said that April update adds support for VoLTE and should be available in May.
Rogers supports Pixel XL on their network now and Fido is on the same network right?
Rogers OS upgrade schedule showed a previous OS upgrade added VoLTE support to the phone
If VoLTE isn't supported on the device/network the option for Enhanced 4G LTE Mode will be hidden
This can be seen on my previous phone, Nexus 6P, where the option is hidden while on Fido network but when I'm on T-Mobile network the option is there
Now I have the 7.1.2 update, but VoLTE seems not working.
LTE drops to 3G when I am making a call.
In *#*#4636#*#* menu-->Phone information-->VoLTE provisioned is on by default, but IMS service status says IMS not registered and Voice over LTE is not available.