Good customer service

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

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Good customer service

Good customer service

Jason007
I'm a Participant Level 1

Good customer service

Just wanna thank a nice lady whose name is Milad (xxxxxxxx) to provide a really great customer service ! She is very helpful and patient, also explains my questions very accurately and detailed. Super!

2 REPLIES 2
FidoFrancois
Former Moderator

Hello @Jason007

 

I'll be sending you a PM shortly to get more information and send your kind words to Milad. Smiley 



KAPABLE-K
MVP

Hello @Jason007,

 

Welcome to the community!

 

Thank you for letting us know about the positive experience you had.