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Finance plan

Faez2
I'm a participant level 3
I'm a participant level 3

I'm freaking out, last month I upgraded my phone with a finance 9.99 a month new phone. Now I received my bill and it's over 2000$ the whole new phone value not 9.99$ a month. Is there anyone out there knows what's going on?

 

2 REPLIES 2

KAPABLE-K
MVP MVP
MVP

Hello @Faez2,

 

Sorry to hear about the mix-up, in this case, you would need to contact customer service and they can access your account and see what happened and sort this out for you.



Faez2
I'm a participant level 3
I'm a participant level 3

Thanks I appreciate it. 
already done that and waiting for the answer. 
thank you again