I have financed a device with fido which provided a $10 monthly credit for 24mo and a $6.46 Payment program credit. I received an offer on my dashboard for a 10GB, $40 Data, Talk & Text plan which is cheaper than my current phone plan.
I have accepted the offer but was told by customer service that i would lose the $10 monthly credit.
I am wondering if I can cancel changing the plan since I haven't received the confirmation email?
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2 weeks ago