How do i log a formal complaint against Fido Billing.
This a third or fourth month in a row, for billing issues. I have paper work received with promotion/discount however billing is still not correct.
I am fed up from calling every month and customer care opening a new ticket every month.
If we don't pay a bill, Fido will go ahead and put negative rating on our credit score but how can we make sure they see our pain. I am honestly done with this Fido after a good 13 years.
They don't keep promises.
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