Are the phone calls even recorded for qualtiy assurance? I spoke with a representavtive and was promised they would match the black friday special on the iphone 12 that I got on the previous day. Now that I got the bill, non of those changes were mad...
Hi FidoSaira, Thank you for reaching out to me. I did manage to find a representative to hopefully confirmed what was originally promised. The wait times were long. I'm waiting for the 2nd bill to see if the corrections are made. I didn't get an upda...
Hi FidoClaudia, Thank you for your kind words. I did manage to get through and spoke with someone that hopefully gave me correct information. I will have to see when my 2nd bill is generated to see if everything is corrected.
I'm dealing with the same thing. Only difference is that I called in on Black Friday and the person promised me that they would match the Black Friday deal. Got the bill today and non on those changes too effect. Called Fido and now they claim they h...
