Fido's Chinese Voice Department

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Fido's Chinese Voice Department

I keep receiveing calls from a local number, when i answer a recorded voice tells me "This is fido's chinese voice department." and then continues in what i imagine is chinese?

Accepted Solution

Re: Fido's Chinese Voice Department

Hello @shayne79,

 

Welcome to the community!

 

Those are spam calls, I get them also.

 

Currently there is no way to stop them but the carriers are working on a way to put a stop to these type of calls and number spoofing. 

 

You can read more about it here.

View solution in context
Flag this to a Moderator
Message 1 of 6
4,370 Views
Highlighted
Solution

Re: Fido's Chinese Voice Department

Hello @shayne79,

 

Welcome to the community!

 

Those are spam calls, I get them also.

 

Currently there is no way to stop them but the carriers are working on a way to put a stop to these type of calls and number spoofing. 

 

You can read more about it here.



Flag this to a Moderator
Message 2 of 6
4,366 Views
Highlighted
I'm a Participant Level 2
I'm a Participant Level 2

Re: Fido's Chinese Voice Department

I receive these Chinese Voice Department calls on a daily basis, and can almost predict which incoming #'s will be the spammers.

 

Hope the Telco's develop and implement a solution to put an end to this wardialing, as I have also had people call me and complain about my number appearing on their phone.  This would indicate that my number is also being used as a cover in these phishing attempts.

Flag this to a Moderator
Message 3 of 6
1,999 Views
Highlighted
Moderator
Moderator

Re: Fido's Chinese Voice Department

Hey all,

 

We're aware of these ongoing calls, and we can assure you that these are not from us. We would also suggest reporting any spam call you receive to the Canadian anti-fraud center



Flag this to a Moderator
Message 4 of 6
1,914 Views
Highlighted
I'm a Participant Level 2
I'm a Participant Level 2

Re: Fido's Chinese Voice Department

Well, your generic answer to my concerns carries very little weight.  Like many others,.I simply don't have the time to log every one of these calls so I hang up.

Flag this to a Moderator
Message 5 of 6
1,870 Views
Highlighted
Moderator
Moderator

Re: Fido's Chinese Voice Department

We're sad to see you're experiencing these kinds of calls @Skydiver069


We're working with the CRTC and our industry partners on finding solutions for this. One of the major wins on our side for the fight against these fraudulent calls was the development and implementation of Universal Call Block (UBC). You can check out more details on this here

 

This however only impacts malformed numbers. If the callers are using Call Spoofing to change their outgoing call display numbers, these calls are not blocked by the UBC. In this case we would recommend manually blocking the numbers for those incoming calls in the meantime. 



Flag this to a Moderator
Message 6 of 6
1,792 Views