Fee to change phone plan?

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I'm a Participant Level 1
I'm a Participant Level 1

Fee to change phone plan?

I just financed a new phone with minimal data plan. I received a message that I could change to a plan that's $5 cheaper, but offers more data. Would I be charged a "downgrade plan fee?" or would this be considered an upgrade since I'm buying more data (but for cheaper?).

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Re: Fee to change phone plan?

Hey @BC1009! Philippe here. Welcome to the community. Smiley

 

There's no charge to change your plan, unless that plan is not eligible for financing. If you've received a message for the new after this, you should be good to go! However, you can contact us here and we'll be happy to take a closer look with you.



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