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Every incoming call comes in as no caller id

Scott16
I'm a participant level 2
I'm a participant level 2

My iphone xr shows every caller as no caller id how do i fix it

5 REPLIES 5

Scott16
I'm a participant level 2
I'm a participant level 2

Yes, Every single call i get is no caller id even if the person calling doesn't have no caller id on

Hey @Scott16,

 

That's definitely odd. We need a bit more info to better understand what's going on:

 

1. What phone model are you using?

2. What OS version do you have on the device?

3. Can you clarify if you see the number but not the name, or if you don't see a number nor a name displayed?

3. If you don't see both the name and the number, can you tell us what exactly is displayed when someone calls you?

 

Let us know and we'll take it from there.

 

 



Scott16
I'm a participant level 2
I'm a participant level 2

1:Iphone xr

2:i installed 13.5.1 the other day

3: every call just simply says no caller id

I might just hard reset but i want to solve this incase other people have the issue

FidoNick
Former Moderator
Former Moderator

Hey @Scott16! Thanks for the update Smiley

 

Seems like we'll have to take a closer look on our end to make sure call display is set up correctly on your account.


We're sending you a PM, see you there!

 

 



FidoVanessa
Moderator
Moderator

Hey @Scott16!

 

If the person calling has "Show My Caller ID" turned off then you will not be able to see their number even if it is saved to your contacts.

 

Have you asked the callers if this option is on or off on their end?