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Downgrading plan after enabling free 10gb offer

ArleneM
I'm a Participant Level 1
I'm a Participant Level 1

Like many Fido customer I reveived the 10 free gb offer a couple months ago. And like many Fido customers this is the time when I need it least. Has anyone downgraded to a plan that doesn't have data included and retained their free 10gb of data? Thanks!

1 REPLY 1

FidoJulien
Former Moderator
Former Moderator

Hey @ArleneM

 

If you change your plan to something without data, you will lose the bonus as it's not compatible with plans that don't have data.