Downgrading plan after enabling free 10gb offer

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Downgrading plan after enabling free 10gb offer

Like many Fido customer I reveived the 10 free gb offer a couple months ago. And like many Fido customers this is the time when I need it least. Has anyone downgraded to a plan that doesn't have data included and retained their free 10gb of data? Thanks!

Flag this to a Moderator
Message 1 of 2
95 Views
Highlighted
Moderator
Moderator

Re: Downgrading plan after enabling free 10gb offer

Hey @ArleneM

 

If you change your plan to something without data, you will lose the bonus as it's not compatible with plans that don't have data. 



Flag this to a Moderator
Message 2 of 2
85 Views