Difficulty calling my number and text messages received too late

[tonet101]

I have a new Blackberry curve 9360 and my wife complains that its so difficult to call me and text messages arrive so late sometimes up to 2 or 3 days later! Why is that so?

We live in Richmond, BC.

***Edited to add labels***

[FidoJudhy]

Hey tonet101!

I can see that you sent this message a week ago. Are you still experiencing issues?

Please let me know.