Detailed call history

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I'm a Participant Level 1 24648
I'm a Participant Level 1

Detailed call history

Hi

I'm looking for a list of calls I made from my phone from January 24 to January 27 2016, is that possible?

 

Accepted Solution

Re: Detailed call history

You can view your invoice call history by going to Fido.ca > My account > Billing and Payments > Save / Print Bill PDF.

 

You will need to scroll down to see the details of the invoice. Incoming source numbers won't show however. You will see the date and time though. For outgoing calls the date, time and number will show. 

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Message 1 of 20
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I'm a Legend Level 1
I'm a Legend Level 1
Solution

Re: Detailed call history

You can view your invoice call history by going to Fido.ca > My account > Billing and Payments > Save / Print Bill PDF.

 

You will need to scroll down to see the details of the invoice. Incoming source numbers won't show however. You will see the date and time though. For outgoing calls the date, time and number will show. 

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Message 2 of 20
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I'm a Contributor Level 1 pt58thompson
I'm a Contributor Level 1

Re: Detailed call history

That doesn't work on my account.  No numbers!

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Message 3 of 20
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Moderator
Moderator

Re: Detailed call history

Hey pt58thompson, 

 

Please reply to the last PM we sent you and we'll be happy to look into this further Smiley 

 



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Message 4 of 20
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I'm a Participant Level 1 bfried1
I'm a Participant Level 1

Re: Detailed call history

I am also looking for details on calls to and from my phone.  No info is available on the Invoice. Where can I get help?

 

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Message 5 of 20
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Former Moderator FidoAlyson
Former Moderator

Re: Detailed call history

Hey @bfried1

You'll be able to get the details only if the Detailed Billing feature is included in your plan.

I'll go ahead and send you a PM to check things out Smiley

Talk to you soon!

 



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Message 6 of 20
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I'm Qualified Level 2
I'm Qualified Level 2

Re: Detailed call history

While it won't help you right now, you might want to consider one of the many call log app available for the future.

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Message 7 of 20
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I'm a Participant Level 1 Matthendy
I'm a Participant Level 1

Re: Detailed call history

My bill does not have a detailed call log. No numbers I haved called or anything...is there anywhere I can find those?

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Message 8 of 20
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Former Moderator FidoTerry
Former Moderator

Re: Detailed call history

Welcome to the community @Matthendy! Smiley

 

What happens when you go to the bottom of the invoice after downloading it? Does the same thing happen with a different browser? 

 

 



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Message 9 of 20
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I'm a Participant Level 2 pnichols
I'm a Participant Level 2

Re: Detailed call history

I can't find detailed call history for the current period.  I can see the history, but I want to see the current one, as I am getting close to using up the minutes.

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