I'm looking for a list of calls I made from my phone from January 24 to January 27 2016, is that possible?
Solved! Go to Solution.
You can view your invoice call history by going to Fido.ca > My account > Billing and Payments > Save / Print Bill PDF.
You will need to scroll down to see the details of the invoice. Incoming source numbers won't show however. You will see the date and time though. For outgoing calls the date, time and number will show.
I simply wanted to update this thread with information that I had a chance to confirm on my end.. I think it can be useful for the Community as well.
Our calls are zero-rated for both postpaid and prepaid customers, meaning neither are billed airtime when they call us or receive a call from us.
I hope this can be helpful for everybody.
Welcome to Fido Community!
As mentioned previously by @KAPABLE-K, the incoming numbers won't show on your invoice. We cannot display the details of incoming calls due to privacy reasons.
You can check out this page for more details.
Just curious, now that this has been brought up. I know I had occasion to go back and look thru a bill to see if I could find an incoming number that I deleted out of the call logs, but could not find it -- luckily, by fluke, that person called me a day later and I saved the number! (It was a "long lost" business associate)
As far as I can remember, the incoming calls were always hidden on the calling history.
I can understand how this can be useful for you to have that information available. You can still see your outgoing calls, but for security purposes, the incoming call number will be hidden on your invoice.