Deleted eSIM - Can a new eSIM be emailed to me?

[Ellickli]

Hello everyone,

I opened a new line and activiated the eSIM via the Fido website. After activiation I was having some issues with SMS so I thought I'd delete the eSIM off of the phone and re-add it. But it looks like I could not re-activate the same eSIM on the Fido website.

I have a flight to catch early tomorrow morning and won't have access to a Fido for the next few days. Is it possible for me to call Fido first thing in the morning and have them change or email me a new eSIM without me having to visit a Fido store?

Thank you ...

[FidoSaad]

Hey @Ellickli 

If you require a new SIM/eSIM, please reach out to us on these channels and one of our agents will be able to assist you with that request.