Data bytes problem..

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I'm a Participant Level 2 JJR31
I'm a Participant Level 2

Data bytes problem..

314D586C-664C-4868-9402-B6AEC005B575.png

 

This happens every time I try to access my data bytes...please help!

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I'm a Legend Level 1
I'm a Legend Level 1

Re: Data bytes problem..

Hello @JJR31,

 

Welcome to the community!

 

Try these steps and see if it helps.

 

1. Make sure you have the latest version of the Fido app installed.

2. Try restarting your phone.

3. Uninstall then install the app again. 

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I'm a Participant Level 2 JJR31
I'm a Participant Level 2

Re: Data bytes problem..

I tried it all... still won’t work. I called Fido and that’s what they told me to do

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Former Moderator FidoGabrielle
Former Moderator

Re: Data bytes problem..

Hey @JJR31 !

 

PM on the way. Smiley



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