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Data bytes problem..

JJR31
I'm a participant level 2
I'm a participant level 2

314D586C-664C-4868-9402-B6AEC005B575.png

 

This happens every time I try to access my data bytes...please help!

3 REPLIES 3

KAPABLE-K
MVP MVP
MVP

Hello @JJR31,

 

Welcome to the community!

 

Try these steps and see if it helps.

 

1. Make sure you have the latest version of the Fido app installed.

2. Try restarting your phone.

3. Uninstall then install the app again. 



JJR31
I'm a participant level 2
I'm a participant level 2

I tried it all... still won’t work. I called Fido and that’s what they told me to do

Hey @JJR31 !

 

PM on the way. Smiley