Cancellation of order

Cancellation of order

Cancellation of order

Jhoan08
I'm a Participant Level 1

Cancellation of order

Cancellation of order

 

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3 REPLIES 3
Neet
I'm a Participant Level 1

How to cancel an order before shipping 

Hey @Neet

 

Welcome to the Community!

 

You will need to contact us through these channels so we can look into it with you. That said, if the order is already processed, it won't be possible for us to cancel it.

 

Have you received any confirmation indicating your order was received? If so, we won't be able to cancel it. You can always refuse to accept the delivery when the courrier services shows up, and this way it will be returned to us.



FidoFaiza
Moderator

Hi Jhoan08,

 

How can we help you?