Cancel Fido Device Protection

[Splitty88]

Hello, 

How do I cancel the monthly Fido Device Protection? I've been waiting for a call agent for 30 minutes with no luck and can't find a way to cancel it online.

Thanks,
Matt

[Daniela11]

Hi I want cancel my device protection, 

[Cawtau]

Hello Daniela11,

  Welcome to the community!

  You should note this forum is community-driven and no longer intended as a venue for customer services. If you would like to cancel your device protection, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

Hope this helps 😀

Cheers

[KAPABLE-K · Accepted solution]

Hello @Splitty88,

Welcome to the community!

Unfortunately there is no way to cancel it yourself, only a Fido representative can do it.

You can also try the live chat or message Fido on Facebook or Twitter you can get those links here.

[FidoAmanda]

Hey Splitty88!

Kapable-K is right, this is something that can only be done with customer service.  Were you able to reach a rep or do you still need help with this?

If you still need help we can also send you a PM here. Let us know if that's something you prefer!