Can't activate my new SIM card

[DaveRondeau]

I just received my new Phone and need to update my Sim Card.  When I go in My Services, there's just no option to update the Sim Card... unsure what to do

[patrickchan]

i had same problem. i used the fido.ca site couldnot activate the sim. had to gpto fido store. the sales person also couldnot activate the sim. had to get an new sim. so u may have goto the store and get new sim. have the store people activate the sim in store system. 

[FidoMaria]

Hi @DaveRondeau & welcome to the Community!

I'll send you a PM so we can activate your SIM card. Chat soon.

[ikennah]

Same problem, not seeing anywhere to activate the sim card. Please advise

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@FidoMaria wrote:

Hi @DaveRondeau & welcome to the Community!

I'll send you a PM so we can activate your SIM card. Chat soon.

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[FidoClaudia]

Hey @ikennah,

Welcome to the Community

Do you have a prepaid or a monthly account, can you let us know?