Hey there @Cat23
Welcome to the community
Shaw academy would be able to assist you with managing your subscription and their services. You can email them directly for support at firstname.lastname@example.org
Can you reach out to them and let us know how it goes?
Hi! I already have. The only option they gave me was a free subscription for 6 months. They seem to be doing this to alot of people who accept free trials. They do spam you with text messages. I cannot imagine Fido would accept to endorse this kind of behavior, especially during the covid 19 crisis. Taking 70$ and not refunding when I haven't even opened one of the courses, is a shame. Like you may be aware, slot of people cannot work at the moment. This is a lack of ethics on their behalf.
While we do provide the promotions, they are handled via Shaw Academy and their own terms.
It is possible that the subscription had to be cancelled before the free trial ended to avoid any charges.Usually everything is explained during the sign up process for the trial.
If you still have concerns about this, you can reach back out to them by email.