BILL AFTER PORTING

[nf2696]

Hi i recently ported my sim to bell and i had a balance with fido. My account says closed but when would i receive the final bill if my account is closed

[GerryT]

Typos.... "4 to 6 weeks"... to wait for the cheque, and ..."credit card" .

[GerryT]

Why do I have to wait 45 to 6 weeks for a cheque to be mailed ? You took the money from a credir card - why can you simply not reverse the charge with refund amount to that same credit card ??????   Ridiculous.

[FidoRania]

That's the delay time to send out a refund cheque.

If you've made your payment with a credit card, we can send out a request to refund the amount to that same credit card.

Simply contact us here and we'll be happy to do so for you. 

[FidoAnthonyZ]

Hello @nf2696,

Sorry to hear you've decided to leave. After your final bill is released, if you have a credit balance, a cheque will be mailed to you within 4 to 6 weeks. If you haven't received it, you're welcome to reach out and we'll take care of it. 

Hope this helps,