June 2021
Trying to add iPhone value pack to one of our lines and can't do it through self serve. Toughest app I have ever used.
Solved! Go to Solution.
June 2023
Also, the iPhone value pack gets automatically removed when you change your plan via self-service. And you can't get it back without a call or chat.
June 2023
June 2023
You can add a regular non-iPhone value pack online but you can't add an iPhone value pack on line. This was confirmed today with Fido.
June 2021
June 2021
Not really. He can do it himself.
June 2021
Hey @khouya!
Just to clarify, value packs can only be added or removed online during a plan change.
If you aren't changing plan, customer service must do it
June 2021
June 2021
Hi ScottMc10.
Do it in a computer browser like google chrome or safari, it's will be easier.
Have a nice day