August 2022
Hey,
I recently switched provinces and I see a hard inquiry on my credit report, why was there a hard inquiry on my credit report?
August 2022
Hey @deepsingh! that doesn't sound like us. Please feel free to contact us through one of our channels and we'll be happy to help you.
August 2022
Hey @FidoNajat, the name on the Inquirer was "FIDO SOLUTIONS", is that not you folks or there is some other Fido Solutions that we should be aware of?
September 2022
Hey @deepsingh! Philippe here.
That certainly does seem like it. If you recently activated a new account with us, the credit bureau evaluation is a hard inquiry on your credit file. There will be no credit bureau evaluations for subsequent line activations on your account once you become a customer however.
If you have any furhter questions or concerns, I would recommend contacting us using the methods found in the link above so we can take a closer look.
September 2022
September 2022
Hey, I have contacted FIDO and it looks like a case has been opened with Transunion regarding reversal of the inquiry, I'll contact there again this week regarding the status.