Just saw this promotion regarding the $100 Amazon.ca Gift Card on your website and wonder if I qualify: earlier this year I bought a Samsung Galaxy A5 with a 2-year fido plan.
Solved! Go to Solution.
11-24-2018 07:51 AM
Welcome to the Community!
This promotion is available to all customers upgrading with certain devices during the Black Friday promotions. It is unfortunately not possible to apply it on an already upgraded line.
All customers upgrading with the following devices and plan tiers can benefit from this offer:
This offer is only available in branded retail locations and on fido.ca.
I'm happy to know that you were able to get your hands on a new Samsung Galaxy S8.
I was going over the details of the promotion and I can see that it was made available with this device since December 21st 2018.
I can see that you mentioned doing your upgrade around the 24th or the 25th of November. Unfortunately at that time, the $100 Amazon.ca eGift Card promotion was not available with this device.
I moved your post to this thread since it's about the same subject. It also shows you the list of phones that were eligible for this promotion at this time.
I hope this clarifies everything on your end
I've received my amazon gift card, but I couldn't validate it. Every time I click on activation link it gives me a "server error" message after 5 minutes waiting for response.
is there any way to get a new link?
I am in the same situation (i.e., viewed the promo online and upgraded). I haven't received the $100 Amazon gift card yet, so I started an online chat with fido this afternoon. They explained based on some technicality of my plan being a "loyalty plan", I won't get the Gift Card. They offered me a $25 credit, which was insulting to me, as it was clearly a bait and switch promo, and very misleading at best. I told the operator to keep the $25 credit.
We don't provide support for issues related to the electronic gift card once you receive it. I would invite you to contact Amazon directly for assistance.
You can reach them at 1-877-586-3230.
I changed browsers and then I got the gift card code. Thanks everyone for your help
We can definitely understand where you're coming from here! We know how important it is to get the best deals out there when upgrading your device.
Sadly, certain offers, like this one, are only available when upgrading your device on an in-market plan, the plans you can see on Fido.ca. As with all promotions we offer, there are some terms/requirements in order to be eligible to benefit from the offer.
You can always click on SEE FULL DETAILS next to the promo you're interested in to see all the requirements. Our promos will all be listed on our Promo page here.
@Othbard Thaks for sharing what worked for you! It'll definitely help out the Community.
After 10 business days, you should definitely have received your 100 Amazon.ca eGift Card. It's important to provide a valid email address since there's no physical card option.
How did you do your order? Was it at the customer service? One of our stores? Or on Fido.ca?
Let me know.