We are wondering how come we got charges for $2.70 from the 4 calls we made from the last few days?
We are supposed to be on the $10 Talk & Text plan already. Not sure why we got charges separately extra from our monthly plan?
Date Number Call Type Call Description Amount
|July 27, 2019 01:35PM MDT||403 708-2626||Incoming call||Local call||$0.45|
|July 27, 2019 12:47PM MDT||403 891-4826||Outgoing call||Local call||$0.90|
|July 26, 2019 08:50PM MDT||403 708-2626||Incoming call||Local call||$0.90|
|July 25, 2019 07:22PM MDT||403 719-8686||Outgoing call||Local call||$0.45|
We have recharged with vouchers on May 15, June 24, July 16.
Please and thank you.
Hey there @Christie_Ivan,
Our $10 Prepaid plan would include limited coverage for usage. Once your usage buckets are depleted, you would be subject to pay per use fees.
That said, we'd be happy to take a closer at your account to provide more info. Please get back to us by PM so we can follow up on your request.