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OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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Resolved! Multiple intermittent connection drops

I am experiencing multiple connection drops on a daily basis. Some are brief, lasting seconds, others last minutes, and some require me to recycle power to the modem.This is very annoying. How can it be fixed?Location: L4C9R9Thank you!

Resolved! suspending internet account

I will be travelling overseas for a two month period. Is there a way to suspend internet service during this period?? Jan75

Resolved! Will a New Router help with multiple devices and slow internet?

I've been a Fido customer for years and we have slowly been adding more and more devices to our wifi network. During that time he internet seems to be getting slower and more unstable. Between phones, ipads, laptops and wireless doorbells we probally...

Resolved! Slow or no 5G

My internet kept cutting out and the modem would sit trying to connect. Fido sent rogers tech out today who replaced my modem and left before it was up and running. This newer one has band steering enabled and nothing could connect to wifi. My new ...

Resolved! CODA-4582-U (1A) update

ModelCODA-4582-U (1A)Software Version7.2.4.1.4b15 is there an update? how can we get it?

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