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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community, We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here. This thread will be used for ...

FidoCaroline by Community Manager (Retired)
  • 98809 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community, As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to partic...

FidoCaroline by Community Manager (Retired)
  • 32097 Views
  • 16 replies
  • 3 likes

Frustrated with the home internet

So I got the Fido home internet on march 25th and when I got the modem from Fido first of all it didn't come with a coaxial cable. So I had to go spent money to get one, I didn't care much about that. Then I plugged it in and it didn't work so I call...

Keaton by I'm a Participant Level 2
  • 503 Views
  • 3 replies
  • 0 likes

A very rude manager of fido store.

Hi I want to complain about a very rude manager at fido store at 2400 Eglinton Avenue West. Toronto Ontario. Today at arount 5:40 pm March 31, 2021 I went to this store to return an internet modem. I spoke yesterday over phone to fido with confirmati...

lorie2 by I'm a Participant Level 1
  • 287 Views
  • 1 replies
  • 0 likes

First (disappointing) day with Fido

Today I just received my Fido "new" modem.A white (with a huge dirty yellow spot on the top), full of scratches, all grease and dust.I have never seem a modem so dirty and disgusting in my life...During pandemic times like nowadays, that modem all di...

Aline_Duarte by I'm a Participant Level 3
  • 772 Views
  • 4 replies
  • 0 likes