Internet dropping

[Oneispatatime]

After the major incident last week, my internet keeps dropping. Messaged service and they told me to plug it to an individual outlet. Did that no luck, they told me to disconnect and start after 10 secs, it didn't work.

All the lights are on, just that every device says that there is no internet. Same with my LAN devices.

Anyone else ? Looks like it's causing too many issues for me to work from home.

[FidoKenny]

Hello @Oneispatatime 

This is definitely not the experience we want for our customers.

To get this looked into, it will be important to verify this with our technical support.

You can find all the ways to reach us here.